California Welfare And Institutions Code Section 14005.36

(a) The county shall undertake outreach efforts to beneficiaries receiving benefits under this chapter, in order to maintain the most up-to-date home addresses, telephone numbers, and other necessary contact information, and to encourage and assist with timely submission of the annual reaffirmation form, and, when applicable, transitional Medi-Cal program reporting forms and to facilitate the Medi-Cal redetermination process when one is required as provided in Section 14005.37. In implementing this subdivision, a county may collaborate with community-based organizations, provided that confidentiality is protected. (b) The department shall encourage and facilitate efforts by managed care plans to report updated beneficiary contact information to counties. (c) The department and each county shall incorporate, in a timely manner, updated contact information received from managed care plans pursuant to subdivision (b) into the beneficiary`s Medi-Cal case file and into all systems used to inform plans of their beneficiaries` enrollee status. Updated Medi-Cal beneficiary contact information shall be limited to the beneficiary`s telephone number, change of address information, and change of name. The county may attempt to verify that the information it receives from the plan is accurate before updating the beneficiary`s case file. The department shall develop a consent form that may be used by the counties to record the beneficiary`s consent to use the information received from a managed care plan to update the beneficiary`s file. (d) This section shall be implemented on or before July 1, 2001, but only to the extent that federal financial participation under Title XIX of the federal Social Security Act (Title 42 U.S.C. Sec. 1396 and following) is available. (e) Notwithstanding Chapter 3.5 (commencing with Section 11340) of Part 1 of Division 3 of Title 2 of the Government Code, the department shall, without taking any regulatory action, implement this section by means of all county letters or similar instructions. Thereafter, the department shall adopt regulations in accordance with the requirements of Chapter 3.5 (commencing with Section 11340) of Part 1 of Division 3 of Title 2 of the Government Code. Comprehensive implementing instructions shall be issued to the counties no later than March 1, 2001.