Pomeroy Achieves HDI Support Center Certification

Recognition for Excellence in the Service and Support Industry Hebron, KY (PRWEB) December 21, 2011 Pomeroy today announced that it has achieved its HDI Support Center Certification. HDI, the world's largest membership association for IT service and support professionals and the premier certification body for the industry, offers the industry’s leading certification program for support centers. To achieve this prestigious designation, Pomeroy successfully underwent a thorough on-site audit of its Global Services Center, using its YUM! Brands service desk as a prototype, to verify its com
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