Self Paced Online Course Addresses How to Successfully Approach Difficult People in a Step by Step W

Got Conflict? Dr. Janati, an instructor at the University of Minnesota, announced the release of her new top ranked self paced online learning course entitled, “Protect Yourself from Control Dramas.” The course is available at http://www.dailyom.com/cgi-bin/courses/courseoverview.cgi?cid=299 – visit dailyom.com click on courses, then “Protect Yourself from Control Dramas.” Dr. Janati helps people identify and protect themselves from common control dramas that arise when individuals become defensive. Once one can recognize the behaviors that surface during defensive reactions, over 101 ways t
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