How to Draw Out Your Clients

Leaders develop many different skills and attitudes, one of which is the ability to relate well with others. Communication skills are particularly important in rainmaking as well, because without knowing what a client is thinking about and what the client's objectives are, it's impossible to know whether and how your professional skills can help that client. Rather than focusing on what you seek to communicate to the client, though, begin by letting the client speak.
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Julie A. Fleming (of Life at the Bar LLC) offers attorney development coaching and consulting for associates and partners who want to create successful, satisfying and sustainable practices